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Ph: 1300 456 802

specialised property management

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MARSA Property Management excels in delivering exceptional client service and superior management for your real estate investments. Our comprehensive approach includes advanced marketing and advertising strategies designed to attract and maintain high-caliber tenants. With MARSA Property Management, you can have confidence that your investment property is in capable hands, optimized for performance and profitability.

Melissa Ellis

New Business Manager 

Ph: 0431 688 608

E: cascade@marsa.com.au

“As our property manager, Marsa provids us with peace of mind and excellent service for our investment.”
Tennille
Property Owner

Tenant Selection

Our sophisticated property management procedures are meticulously designed and proven effective in securing high-quality tenants. Our team recognises the importance of quickly finding the ideal tenant to minimise your property’s vacancy period and maximise your investment returns.

We meticulously screen and select prospective tenants, employing rigorous and highly effective systems to evaluate each candidate’s suitability. After our thorough assessment, we present our recommendations to you, the landlord, who makes the final decision.

  • Efficient Tenant Placement: We aim to fill vacancies swiftly to reduce downtime and enhance your return on investment.
  • Rigorous Screening Process: Our screening involves detailed background checks, credit assessments, and verification of rental history to ensure reliable tenants.
  • Systematic Evaluation Procedures: We utilise structured and proven evaluation methods to assess each prospective tenant’s qualifications and suitability.
  • Landlord Involvement: You are involved in the final decision-making process, giving you control over who rents your property.
  • Continuous Improvement: We regularly update and refine our screening processes based on industry developments and feedback to maintain high standards in tenant selection.

Inspections, Maintenance, & Repairs

Before tenants move in, we conduct a thorough inspection and create a detailed entry condition report. Our proactive stance on property management is reflected in our regular routine inspections, which serve as a chance to spot present, preventative, and potential future maintenance needs. You will receive a comprehensive report accompanied by photographs, ensuring you are well-informed about the state of your investment property.

  • Initial Condition Assessment: Thorough documentation of the property’s condition prior to tenant occupancy to establish a clear benchmark.
  • Routine Inspection Schedule: Regularly scheduled inspections to monitor the property and ensure compliance with leasing terms.
  • Preventative Maintenance Identification: Proactive detection of maintenance issues that could prevent costly repairs and extend the life of property components.
  • Photographic Documentation: Each report includes detailed photographs that provide a visual record of the property’s condition, aiding in transparency and accountability.
  • Investor Updates: Timely and detailed updates after each inspection to keep property owners informed about their investment’s status and any required actions.

REnt Management

Rent payments are tracked on a daily basis. Our strategy to minimize rental arrears begins with our rigorous tenant screening process. We make it a point to clearly communicate our policies to new tenants and maintain a strict no-tolerance stance on late rent payments.

Through our meticulous tenant selection, stringent arrears management, and established systems, we significantly reduce the likelihood of financial losses for landlords.

  • Daily Rent Monitoring: We ensure that all rent payments are monitored each day to quickly identify any delays or discrepancies in payment.
  • Comprehensive Tenant Screening: Our selection process includes thorough background checks, credit assessments, and previous rental history reviews to select reliable tenants.
  • Clear Communication of Policies: From the start, we clearly outline our rent payment policies to tenants, ensuring they understand the consequences of late payments.
  • Strict Late Payment Enforcement: We enforce a strict policy on late payments, including sending reminders, notices, and taking appropriate actions to mitigate arrears as swiftly as possible.
  • Proactive Arrears Resolution: Should arrears occur, we proactively engage with tenants to resolve issues, arrange payment plans, or take necessary legal steps to protect landlords’ investments.

Would you like to know more?

Switching managing agents is a hassle-free, cost-free process that can be seamlessly managed by our property management team at MARSA Property Management at your convenience. Our personalized, attentive, and compassionate approach to both owners and tenants distinguishes us from our competitors, highlighting our unique advantages.

To safeguard your investment, reach out to our office for an introduction to the MARSA Property Management team. This will give you an opportunity to learn all about our comprehensive property management services and transparent fee structure.